- Select the TouchPoint Task from the list below:
- A Live Outbound Call task designates that a lice person will call each Participant on the phone to ask them the Question Series and record the responses.
- A Live Inbound Call task designates that each Participant will call a user defined phone number where a live person will ask them the Question Series and will record their responses.
- An Internet task designates that the Participant will log onto the TouchPointCare secure website and answer the Question Series online.
- The IVR Inbound Call task designates that each Participant will call a user defined phone number where an Interactive Voice Response system will ask them the Question Series and will record their responses.
- The IVR Outbound task designates that the Interactive Voice Response system will call the Participant and will ask them the Question Series and will record their responses.
Manage TouchPoints - Task Print
Modified on: Thu, 17 Mar, 2022 at 10:50 AM
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