Getting Started

Create a New User
Click on the Users tab.  Click on the Create New button and the Create User window will appear. Enter and select the user's information and settings...
Wed, 31 Mar, 2021 at 9:20 AM
User Permission Types and Definitions
Permissions determine user access to various areas within the system as described below and work in conjunction with Roles. Permissions can be added and rem...
Fri, 22 Nov, 2019 at 9:36 AM
Create a new App Profile during new user setup
An App Profile creates a Total Triage mobile app user and links it to an ubeRNote user profile. Each user who will users the mobile app must have an app pro...
Mon, 14 Dec, 2020 at 1:52 PM
App Profile Types and Definitions
Mobile app users can access various features based on a profile type below.  Administrator: Full access to all features Nurse: Read/write access to nursi...
Fri, 22 Nov, 2019 at 9:37 AM
I haven't received an account confirmation email
If you haven't received the email to confirm your ubeRNote account, please check the items below.  System-generated emails like this are often marked...
Fri, 22 Nov, 2019 at 10:45 AM
Reset Password
If you have forgotten your password, you will need to use the ‘Forgot your password?’ link on the login page in order to access your account.   Go to the...
Tue, 22 Jun, 2021 at 2:44 PM
Create a new App Profile for existing user
An App Profile creates a Total Triage mobile app user and links it to an ubeRNote user profile. Each user who will users the mobile app must have an app pro...
Mon, 14 Dec, 2020 at 1:52 PM
Contact Routing Set Up
Turn this on to allow a user to access call routing assignments. When it is turned off, users will still see call routing assignments and who is in them, bu...
Wed, 31 Mar, 2021 at 1:05 PM
Outbound Dialing (Enabled/Disabled)
Outbound Dialing: Determines whether the call is masked and recorded. When the setting is modified, the user will see a message indicating either that the c...
Wed, 31 Mar, 2021 at 9:25 AM
Admin Reports (User Level)
Users with this enabled can tap on Team member names in the Team section and see state and call history, and access actions like forcing the user off. Users...
Wed, 31 Mar, 2021 at 9:24 AM