Getting Started

Instructions and help with setting up the app.

Add account
Total Triage mobile app access is set up in ubeRNote using App Profiles in Users. Anyone with a Client Admin role can add and modify users. If you have ...
Fri, 22 Nov, 2019 at 4:15 PM
Quick-Start Guide to Logging into the Mobile App
In this guide System Requirements Installing the app on an iPhone Installing the app on an Android phone Logging into the app System Requirements P...
Wed, 26 Aug, 2020 at 1:54 PM
Quick-Start Guide to Using the Mobile App
In this guide Setting your status Selecting an Assignment Handling inbound calls Making outbound calls Scheduling next status change Changing accounts...
Thu, 16 Jan, 2020 at 3:09 PM
Browser Login for the Mobile App
If you have any issues launching the app, you can log in through any web browser application on your phone (e.g., Safari or Chrome). Go to https://...
Wed, 15 Jan, 2020 at 2:52 PM
Enable app notifications for iPhone
To ensure you receive notifications for the Total Triage mobile app, you'll need to turn on app notifications in Settings. Tap the Settings icon. ...
Mon, 3 Feb, 2020 at 3:35 PM
Enable app notifications for Android
To ensure you receive notifications for the Total Triage mobile app, you'll need to enable notifications in a few locations. Tap Settings. Tap No...
Mon, 3 Feb, 2020 at 4:22 PM
Location notification settings for Android phones
Android 8 introduced location notifications that you may see when using the Total Triage mobile app. Follow the steps below to turn off these notifications....
Wed, 4 Mar, 2020 at 4:52 PM
Secure Messaging login
The secure messaging feature built into the app requires a separate login to ensure information exchanged here complies with HIPAA. The steps below walk you...
Mon, 9 Mar, 2020 at 4:10 PM