A Provider creates a Care XM provider type and links it to an CXM user profile. Each user who will use the mobile app should have a Provider type to link that user to the correct on call information:

  1. In CXM, click the Users tab.
  2. Click on the correct user. Click on their name to bring up their profile. Scroll down to 'Provider Types".
  3. Click on the drop down list and choose the correct Provider type:
  4. After selecting the correct Provider type, click the Save Buton:


        4. A green success banner will appear. Close the User profile window by clicking the "X" in the upper right corner.

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