System Security - Log in
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Modified on: Wed, 16 Mar, 2022 at 8:35 AM
- System security is first maintained at the log-in level which requires a unique Account Name, followed by a unique Username and an associated unique Password.
- TouchPointCare provides the unique Account Name and the initial Username and Password upon Account sign-up.
- The Provider then establishes each unique Username and Passwords for each authorized user.
- Upon the first log-in and use of their assigned Password, each User will be requested to enter and create (update) a new Password. For instance, Provider #1 would sign in. Provider #2 would have to sign in and will be prompted to reset the password by creating a new one.
- Login Screen:
![](https://s3.amazonaws.com/cdn.freshdesk.com/data/helpdesk/attachments/production/24112214522/original/1N2xl8TexiSyjGX5bdn_eGeK6f97BUFmkA.png?1647271911)
- On the Menu, Select Company > All Users:
![](https://s3.amazonaws.com/cdn.freshdesk.com/data/helpdesk/attachments/production/24112228788/original/OQn7T1Chtyo_9iKhZKQ8450NdHrjJl4AYA.png?1647288483)
- Click on "Add User" on the top left
![](https://s3.amazonaws.com/cdn.freshdesk.com/data/helpdesk/attachments/production/24112228893/original/Tp7tiDJSjQG8hdUeCPzgxSNJ51dwNXc5iw.png?1647288577)
- The New Contact screen will appear. The unique username and associated password need to be assigned to each new contact.
![](https://s3.amazonaws.com/cdn.freshdesk.com/data/helpdesk/attachments/production/24112214897/original/iyGWKKk6iJkSJ5jxpzwDd7RewZmoj5HHhw.png?1647272209)
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