Using the App

Instructions on how to use the app.

Create new secure message
Tap the blue plus sign in the lower right corner of the screen. Select the group or users to whom you want to send the message. A checkmark will appear...
Tue, 25 Aug, 2020 at 12:28 PM
Switching between offices (accounts)
If you have access to more than one office, you will want to be sure you are adjusting your status and assignments for the correct office. Use the steps bel...
Tue, 25 Aug, 2020 at 3:46 PM
Contact Routing
1. Go to CXM under the "User Settings" tab to allow a user to access call routing assignments.  2. When it is turned off, users will still see ...
Tue, 19 Apr, 2022 at 8:21 AM
Call Coding
If call coding is enabled, the user will be prompted to code the call when the call ends.  1.  The app will automatically take the user to the "Call C...
Wed, 31 Mar, 2021 at 9:55 AM