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888-260-8460
Solution home
CXM/Reporting Portal/Insights
Getting Started
11
Create a New User
User Permission Types and Definitions
App Profile no longer needed during new user setup
App Profile Types and Definitions
I haven't received an account confirmation email
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Reporting Portal
11
Activity Summary Report
App Versions Report
Billable Calls Report
Calls Per Patient Report
Contact Code Summary Report
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Using CXM
19
Office Hours
Remove an employee
Logging in with Two-Factor Authentication
Additional Coverage
Manage Two-Factor Authentication settings
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Troubleshooting/FAQs
2
CXM - REST APIs
System/Software Requirements
Insights
14
*Insights Overview*
Activities By Call Code
Activities by Organization
Activities by Status
Agent Summary
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