CareXM

The Concept: The TPC system provides a library of questions organized into a variety of categories. To Create a question: Go to the Questions Tab &...

The library is an inventory of available questions. A Question Series is a group of questions selected from this inventory.  Categories are displayed in a...

To add a Category name: Go to the Questions Tab > All Questions  Click on "Add a New Category" Type the desired category name in the &...

Creating Questions: New questions can be added to a Category. These are called Parent Questions. Questions can also be added to a Parent Question, and th...

Go to Question Tab > All Questions Click on "Add Question" Under "Question Text", type or copy & paste the question. Selec...

Follow-up Questions can be added to Parent Questions with a Response type of Yes/No, Numeric, 1-10 Scale and Multiple Choice.  The Parent Questions are un...

Once a Parent Question or Follow-up Question is saved, only the text of the question can be edited. The Response Type cannot be changed. To change the Re...

The Concept:  The TouchPointCare system was designed to facilitate the concept of “management by exception”. Alerts are the mechanism you use to identify...

Alerts can be set and edited on the Available Questions or on questions in a series.  They can be set on the Available Questions when the question is firs...

When Alerts are set on questions in either the Available Questions or a Series, they are considered Global or Question level Alerts.  This means that all ...