CareXM
Welcome
Login
Sign up
Home
Solutions
How can we help you today?
Enter your search term here...
Search
New support ticket
Check ticket status
888-260-8460
Knowledge base
CXM/Insights
Getting Started
1
We have a new Knowledge Base! Click here:
Using CXM
1
We have a new knowledge base! Click here:
Troubleshooting/FAQs
1
We have a new Knowledge Base! Click here:
Insights
17
*Insights Overview*
Activities By Call Code
Activities by Organization
Activities by Status
Agent Summary
View all 17
Total Triage by CareXM Mobile App
Using the App
1
We have a new Knowledge Base! Click here:
Telephony
Client Call Connectivity
0
EMR Interface
Client EMR Connectivity
2
CXM Integrations
MatrixCare - Patient transfer service line Issue (Admit new before Discharge old)
Archived
Getting Started
1
We have a new Knowledge Base! Click here:
Reporting Portal
11
Activity Summary Report
App Versions Report
Billable Calls Report
Calls Per Patient Report
Contact Code Summary Report
View all 11
Troubleshooting/FAQs
2
We have a new knowledge base! Click here:
We have a new knowledge base! Click here:
Getting Started with CXM for New Clients
16
CXM URL
System Requirements/Browser Preference
Password Reset
Run the "Client Activity Report" Daily
Generating the "Call Code" Report
View all 16
TPC
Using TouchPointCare
59
TouchPointCare Help Guide
System Security - Log in
System Security - User Access Control
Managing Participants - The Concept
Managing Participants - Add New Participant
View all 59